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Helen Jago

Helen Jago

Supervising Department Director, Private Client & Head of Branch - Wills, Trusts, Probate, Attorneys, Inheritance and Care

01268 988488

Specialisms

  • Court of Protection
  • Estate Planning For Life’s Journey
  • Lasting Powers of Attorney
  • Older Client
  • Wills, Trusts & Probate

Helen is a department director working in the company’s Wills, Trusts and Probate Department.  Helen is also head of branch at the Rayleigh office.

She took a law degree at the University of East Anglia and was awarded a Distinction in the Legal Practice Course at the College of Law. Helen joined Palmers Solicitors in 2003 as a Trainee Solicitor and qualified in September 2005. Helen is a member of the Society of Trust and Estate Practitioners (STEP) having gained a distinction in the entrance exams.  She specialises in Estate Administration, the preparation of Wills and Lasting Powers of Attorney, Court of Protection Work, Residential Care issues and Trust Work. Helen is also a member of the Association of Lifetime Lawyers, a National Body specialising in areas of law affecting elderly clients and their carers (formerly known as Solicitors for the Elderly).

Helen is a married mother of two children. In addition to work and family life, Helen helps lead a group for 7-14 year olds and enjoys keeping fit, baking cakes, socialising with friends and walking her playful cockapoo.

Helen is Chair of Governors at Westcliff High School for Girls grammar school.

Helen is accredited by the STEP Professional Postgraduate Diploma in Private Wealth Advice. She is also the treasurer of the Essex Branch of The Association of Lifetime Lawyers.

Helen is a Dementia Friend

John, ReviewSolicitors

Helen Jago & Sabreena Grewal - Found Palmerslaw to be very approachable and very easy to understand. Would use again.

Lata, ReviewSolicitors

Helen Jago - I was explained well regarding legal expectations in making my Will and applying for the Power of Attorney.

Anonymous, ReviewSolicitors

Helen Jago - Dealt with sensitive matters with professionalism and subject knowledge. Very happy to keep Palmers as my family solicitors advising on a range of matters.

Mrs White, ReviewSolicitors

Helen Jago - Great care and time taken with the preparation of all the above for myself and husband to reflect accurately our wishes and explain. The benefits and ramifications of such. We would recommend especially for clients of advancing years!

Kevin, ReviewSolicitors

Helen Jago - We decided that our Wills needed updating. We were recommended by friends to contact Helen Jago at Palmers, Rayleigh. We contacted Helen and all through the process, we felt we had very good, clear, professional advice from someone who was very helpful and well informed and made the whole process a better than expected experience.

Mr S, Essex

Helen Jago - Helen has been excellent and given concise advice.

Edward, ReviewSolicitors

Helen Jago - My need was to apply for probate after my wife dying. Helen took me through the application at my home. She made it easy for me and within a relatively short period we received the certificate of Probate.

Jane, ReviewSolicitors

Helen Jago - Always efficient, friendly and helpful. Helen makes even the complicated seem straightforward. We have used both Erin and Helen and can highly recommend both of them.

Ms B, Essex

Helen Jago - We were very satisfied with the service provided by Helen Jago. She explained our situation perfectly in ‘Layman’s terms’ regarding our Family Trusts. We, therefore left our meeting with a much better insight with regard to our pending sale and purchase of our next residential property. Follow up emails and letters were very helpful too for a future point of reference.

Ms S, Essex

Helen Jago & Kathryn Oxley - As this now brings this matter to an end, I should like to take this opportunity to thank you for the assistance you have provided throughout.  I know from experience that dealing with HMRC is not easy; you have been both diligent and determined to ensure the administration of my mum's estate has been dealt with as quickly as possible.  You kept me informed throughout, for which that I was extremely grateful, and you have made a painful and frustrating process much more bearable; I felt assured during the process that you were doing all that you could to get the necessary clearance and thereafter, repayment of the refund.

Mr and Mrs V, Benfleet

Helen Jago - We both found you to be very professional and knowledgeable and we had complete trust in your ability to successfully complete this task on our behalf. Much appreciated.

Ms C M, Rayleigh

Helen Jago - Helen was very friendly, kind and informative throughout the whole process. She had patience with the questions.

Mrs B, Hockley

Helen Jago - Many thanks for all your help and hard work and keeping costs down in respect of the LPA's and Probate. I will certainly recommend your services if anyone I know has need of legal services.  It was my brother-in-law who recommended Palmers to me as he was more than happy with the legal services he had received.

Mr S D, Essex

Helen Jago - Very happy and impressed with Helen’s professionalism and advice

Mrs C, Hockley

Helen Jago - We all appreciate everything you did for us regarding our matter and removing the worry of trying to sort everything ourselves. Not only did you do an excellent job but were very understanding and kept us fully informed. Thank you!

Legal 500 2024, Leading Individual

Helen Jago - She was extremely helpful with flexibility. Nothing was rushed and complex options where clearly explained.

Mr T, Hornchurch

Erin Cronin and Helen Jago - I would like to take this opportunity to thank both Erin and Helen so much for a first class job in dealing with and securing my purchase. Not straight forward at times but, you both found a way to overcome many obstacles. Not withstanding, you may recall the purchase of this property was discontinued midway through the process by another firm of Solicitors as being too problematic to secure a successful purchase. Just goes to show both you and Helen live up to the words in the old phrase dating back to the year 1640 “where there’s is a will there’s a way”. So again a big thank you to you both and I look forward to using your firm again in the near future. Also, I would have no hesitation in recommending you to friends and family.

Mrs G, Benfleet

Helen Jago - Thank you so much for all your work on our behalf. It’s been a real pleasure working with you.

Ms D W – Rayleigh

Helen Jago - Completely happy with the excellent service provided.

Mr G – Basildon

Helen Jago - Many thanks for all your help and the sympathetic way you have handled my Dad’s affairs, it is much appreciated

Ms P D

Helen Jago - Our case was handled efficiently and with clear advice. Although it was a difficult time during lockdown Helen completed calls over Zoom to enable all parties involved in different locations in the UK to be included. This enabled all our questions to be resolved in a timely manner.

Mrs R Richards – Legacy Management Officer, Cancer Research UK

Helen Jago - May I take this opportunity to thank you and your team for your assistance throughout this Probate matter. It has been a pleasure working with you.”

Mr G Warren – Clacton-on-Sea

Helen Jago - I would like to say how helpful and professional Helen Jago was to me in regards to me making my Will. I will not hesitate to work with her again as and when I require her services. Thank you once again Helen.

Mr H – Hornchurch

Helen Jago - I should like to take this opportunity to thank you very much indeed in looking after this probate for me. All very smooth and efficient.

Ms J B – Essex

Helen Jago - Excellent couldn’t better it.

Mr Rayment – Basildon

Helen Jago - Thank you for all your help and the efficient and competent way in which you dealt with the probate for us.

Mr and Mrs Wright – Basildon

Helen Jago - We would both like to take this opportunity to thank you for your help and kindness during the last few months in getting our Wills and Lasting Powers of Attorney up to date and in order. We appreciate the work that you have done for us.

Ms C S – Dartford

Helen Jago - My contact with Palmers Law and particularly with Helen Jago was initiated through my role as Executor with regard to the Will of a deceased friend. During my first visit I was impressed with the service and information I received which led me to request a change in my Will. Following this I instructed Helen to process Power Of Attorney for both health and wealth. My experience has been a very professional approach accompanied by a helpful and empathetic attitude. I recommend the Company to a family member who was having difficulty locating a Solicitor who could provide assistance with a matter. He consulted a Solicitor within the same Company but based at a different office and he was delighted with the service also. He described the two previous Solicitors he had consulted with the person at Palmers as "chalk and cheese". The help from Palmers was detailed, knowledgeable and presented in a way which made him feel valued.

Pauline Bloomer

Helen Jago – Very friendly. I was well looked after by all.

Miss Clarke, Leigh on Sea

Helen Jago – I would like to take this opportunity to thank you for the excellent service and support provided by you and your colleagues to myself and the widower during a very sad and difficult time.

Ms R Bright, Basildon

Helen Jago – Helen was a complete pleasure to deal with. Her advice was invaluable. She made me aware of all the options I had so I could make an informed decision. I would deal with Helen again in a heartbeat.

Mrs E Southam, Stanford Le Hope

Helen Jago – Helen provided an excellent service. She explained everything to me and was very patient, making sure I understood what she was telling me. She went above and beyond, ensuring I got the outcome I wanted. I cannot thank her enough for all she did.

Mr Chamberlain, Hong Kong

Helen Jago – Thank you for handling everything in a very efficient & professional manner for us.

Mr Staples, Stanford-le-Hope

Helen Jago – I would just like to say a big thank you to you and your team for all your help and patience whilst dealing with the Deputyship Order…right from the outset it has been a pleasure having you look after this matter and I would absolutely have no hesitation in recommending your services to family and friends should the need arise.

Paul Tage, Ongar Business Solutions

Helen Jago – Your Presentation was great. Conversational, Inclusive, Interactive, Educational, Informative, Relaxed. Professional.

Mr D Goodwin, Basildon

Helen Jago – Helen took time to explain the whole process of probate and the different routes we could use. From start to completion, Helen would contact me to explain what was going on. She also dealt with any question outside normal time. I was also able to speak to or email either Laura or Jamie. Helen is a highly professional solicitor and a great asset to Palmers. Both Laura and Jamie were also very professional and came back to me within the same day. An excellent service from these people.

Mrs G Murtagh, Basildon

Helen Jago – Helen was pleasant and informative.

Mr J Hewitt, Hornchurch

Helen Jago – Thank you very much indeed for dealing with this matter for me so smoothly and efficiently.

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