Tim Steele – is one of the most solicitous, professional people I have ever met. The advice and attention I received from him has been excellent and I am so grateful for his support through seven traumatic years. He allowed me to set the pace at which matters progressed and on a couple of occasions even phoned me just to see how I was coping. I can’t express just how much I value that and the service I have received has been nothing short of exemplary. He is a credit to his profession.
- Ratings scheme gets a GRIP on slips
- Palmers shortlisted for customer care award