The ACAS Code of Practice sets out the principles of what the employer and employee should do to achieve a reasonable standard of behaviour.
The code encourages employers and managers to step in informally at an early stage to defuse tension between employees, or employees and more senior staff, which could lead to a grievance. In this way, the problem can be resolved before more formal disciplinary procedures have to be used or a grievance is lodged.
Should the issue reach an employment tribunal, the tribunal will consider the procedures that have been followed and whether a failure to follow the code was unreasonable.
Your business should have its own disciplinary and grievance procedures to help you resolve such issues in-house. At Palmers Solicitors, we can advise you on these procedures to ensure that they are up to date and legally compliant, or help you draft new procedures if you need them. We can also assist in dealing with issues as they arise.
For more information and guidance, please contact us.