Palmers Cloud Services <br> #lawonline

Palmers Cloud Services
#lawonline

It’s now easier than ever to start the ball rolling

We’re all used to having the convenience and availability of online retailing whenever we need it, day or night and even weekends.

Now there’s a really simple way to start the legal process – and the great news is, it’s available 24/7, from the comfort of your own home.

We are taking off to the cloud with the launch of a range of cloud-based legal services, designed to let you start your matter as straightforwardly and conveniently as possible, while still benefiting from the high level of personal service we take pride in delivering.

There’s no need to make an appointment in order to kick start your legal enquiry.

Our secure, online cloud-based service means you can provide initial instructions to our specialist teams of solicitors on a range of
legal matters. With just one click you can:

This initial information will help our team to understand your needs in advance of taking more detailed instructions from you, either over the phone or at a face to face or remote meeting – the choice is yours.

To get started, all you need to do is select the legal matter you want to instruct us and follow the on-screen instructions.

If you prefer to speak directly to a member of our team, we’re happy to arrange a video or voice call which you can book here.

Through an easy-to-use portal on our website, you can easily begin your enquiry into:

Within these different areas of law, you will find several options to select from, enabling you to let us know exactly what type of matter you wish to instruct us in relation to. For example, Family, will allow you to begin an instruction relating to anything from child abduction to divorce.

This will generate a set of questions to obtain all the basic information relevant to your case, tailored intelligently to the information you have provided.

You will then be contacted by the most appropriate member of our team to take the matter forward.

Our innovative cloud-based system enables you to collate and provide all of the necessary information at your convenience.

That means less of the time with your lawyer will be spent on obtaining the basic details of your matter and more time can be dedicated to providing you with their expert advice. The system also enables our lawyers to carry out research ahead of your meeting, if you matter raises complex issues.

All in all, our cloud services give you a smoother, more efficient experience at the start of your matter, that we hope will lead to a swifter resolution of your matter.

That is exactly what you will receive. By taking key factual information from you online, our lawyers will be able to devote their time to providing you with advice and acting on your behalf.

We have designed the system to enhance the level of personal service you will receive from us.

Yes, the system uses encrypted and password-protect web pages to take details of your instruction securely and giving you all-important peace of mind.

This is no problem at all. You can simply save your progress and continue your instruction when you have the information you need. There are also options available if you do not have or cannot access the information requested.

Coronavirus/Covid-19

We want to protect you and our staff from the spread of coronavirus.

We would kindly request, where possible, that you contact us by telephone or email in preference to attending personally at our offices.

If you are feeling unwell or have been in contact with anyone who is unwell, please do not visit our offices.

Where possible, please send correspondence and documentation to us electronically so that we are able to progress matters remotely if necessary. Thank you for your co-operation.