Testimonials

“Dear Adam, You were invaluable, so a huge 'thank you' for actually getting them moving to resolve it and helping us in our hour of need!”
Ms Holland (July 2010)

 

“Dear Jeremy, Just a quick note to thank you for your time in court today.
I have know doubt that it was your advocacy and closing statement that ultimately lead to what I consider to be a lenient outcome, and in point of fact a sentence that falls far below that of the guidelines set out to magistrates.
I have been a client of Palmers for over 25 years and whilst thankfully you have never had to represent me in the past, you are a credit to the firm which only goes to reaffirm my opinion of Palmers.
Once again, I thank you for your time and best efforts.” 
Mark (Brentwood) July 2010

 

“Used you before. The advice received was just what I needed and assisted me as a business. I will use you again if I need further advice!”
Mr P Collins (Pegasus Risk Limited) Basildon (June 2010)

 

“It has been so refreshing to receive such a high level of service from Chris Mowat and colleagues. So often we are disappointed with services, It has been great to be pleasantly surprised for once - would not hesitate to recommend Palmers to friends and family!”
Mr and Mrs Osborne (Langdon Hills) July 2010

 

““Excellent service provided. Thank you.” 
Mrs Whiskin (Basildon) June 2010

 

“We were pleased with the efficient way and promptness your staff carried out our instructions.” 
Mr Brown and Mrs Downes (Basildon) June 2010

 

“Superb service from Beryl, as usual.” 
Mr and Mrs Hubbert (Colchester) June 2010

 

“Thank you very much for your help and extremely prompt service.” 
Ms McCullagh (Basildon) June 2010

 

“We are most grateful for all your time and care and for dealing with everything so promptly – Thank you.” 
Mrs Godfrey  (Little Baddow) - June 2010

 

Tim Steele dealt with our enquiry in an extremely professional and friendly manner. He answered all of our questions and put our minds at rest. Would certainly recommend him.” 
Mr & Mrs Firth (South Woodham Ferrers) - May 2010

 

“I found the people with whom I had meetings with, (Lee McClellan and his Secretary Jamie King) very polite and their care and attention was excellent.” 
Mrs Mason (Basildon) - May 2010

 

“Very impressed, very professional. Thank you.” 
Mr R Smith (Wickford) - May 2010

 

“I would like to take this opportunity to thank you so much for all your help in this matter. Your understanding and sympathetic handling of a very difficult situation at a very upsetting time has been so much appreciated by myself and my husband and also our family.” 
Mrs P Callaghan (Basildon) - May 2010

 

“Dear Jeremy, Thank you again for your support in this matter. It was the best result we could have hoped for. your counsel clearly helped us through the preparation and decision making process and your performance on the day influenced the outcome. If I have friends or acquaintances requiring similar services I will certainly be recommending you and your firm. Excellent advice at a fair price, not much more you can say really.” 
Mr Helmstetter (Brentwood) - May 2010

 

“I was grateful for all the advice and help given to me by Chris Mowat.” 
Mrs Ince (Benfleet) - April 2010

 

“Your executive was prepared to consult with us initially at our house, and then meet at the Basildon office for the signing of the Wills. We really appreciated this flexibility.” 
Mr & Mrs Shields (Southend on Sea) - February 2010

 

“Overall very good. Hope to be using Mrs Gibbons in the near future.” 
Mr P Lavery (Chafford Hundred) - February 2010

 

“I was very happy with the way Donna Smy dealt with my file, and would recommend her in the future” 
Mr S Brown (Langdon Hills) February 2010

 

"Cannot fault the service or the Company” 
Mr S Hildreth (Pitsea) February 2010 

 

“I want to thank you for your excellent advice. It has been a pleasure working with you.” 
Mr Rahmatalla (Florida) - February 2010

 

“I would like to take this opportunity to thank you for a speedy and professional conclusion to the administration of Mr Rossers estate” 
Mr Clarke (Bury St Edmunds) January 2010

 

"Thank you for helping both of us to put our feelings down and making us at ease. It helped an awful lot to sort things out so easily. Thank you” 
Mr & Mrs Sharpe (Basildon) January 2010 

 

“You came recommended and I would pass that on to others - well done.” 
Mr Francis (Halstead January 2010 

 

“Thank you for your help for a smooth transition.” 
Mr Salmon (Brentwood) January 2010 

 

“I was more than satisfied with the service I received.”
Mrs Bradford (Grays) December 2009

 

Mr McClellan and his secretary were very helpful and explained things we could understand. Also Helen at Chafford Hundred is helpful.”
Mr & Mrs Argent (Stanford Le Hope) December 2009

 

“We found Miss Donna Smy very easy to talk to, she explained everything very clearly. As Mr Baldes cannot walk out, we were able to do business with someone in our home. It was a pleasure to have such a lovely person as Donna Smy helping us.”
Mr & Mrs Baldes (Laindon) December 2009

 

Spencer, I would just like to express on behalf of myself and Kim our gratitude with regards to your professionalism whilst dealing with the transfer of Happy Stars to us. I would also be grateful if you would extend this to Aldene as well who also did a fantastic job. Thank you both.”
Mr & Mrs Searle (London) December 2009

 

“I would like to thank you (Jackie Goss) for dealing with my case and if the need arises I would not hesitate to seek your advice on any other legal matters. Thank you again.”
Mr Gaster (Laindon) December 2009

 

“We were very impressed by Joanne’s friendly but professional way she dealt with us. If we need any advice or anything to do with the law we will not hesitate to come to you.”
Mr & Mrs Dartnall (Stanford Le Hope) November 2009

 

“It gives me great peace of mind to know I’m in such capable hands. Thank you.”
Mrs O’Connell (Basildon) November 2009

 

“Dear Deborah,
We wanted to drop you a line to thank you for your help and support with the case against XXXX. As you know, due to the change in solicitors and counsel, we lost some faith in representation. However you completely turned this around to bring the case to a satisfactory conclusion and we are very grateful!”
Mr P Scott (South Ockendon) November 2009

 

“Dear Matt,
Thanks for your help, advice and support throughout this process. Very professionally handled with alacrity! I won't hesitate to utilise your excellent services again when I will no doubt need them for more positive endeavours.”
Tim O'Brien, Morton Brindley Limited (November 2009)

 

“First class service which you and your firm have provided!”
Mr B Sadler (Buckinghamshire) October 2009

 

“I would just like to thank you for your professional coverage of my case. My daughter, although based in Leeds, has made a note of your contact details, just in case you are needed there. Jeremy thanks for everything. If you are ever up this way, feel free to give me a call. Thanks for all your work as well Kim. All the very best”
Mr Good (Norfolk) September 2009

 

“The advice and help given by Mr Chris Mowat was most helpful, and we were given a speedy and efficient service.”
Mr & Mrs Farrelly (Danbury) August 2009

 

“I would once again like to thank you for your professional and efficient handling of my case. I am very satisfied with your performance, and I will not hesitate to use your services in the future, or to recommend you to others.”
Mr Malsbury (Basildon) August 2009

 

“I would like to take this opportunity to thank you once again for your excellent representation and I would not hesitate to recommend your services should the situation demand it.”
Mr M Jones (Grays) August 2009

 

“I am very satisfied with the way Mr McClellan has dealt with the Will and Probate on my behalf. Thank you.”
Mrs Allwright (Chadwell St Mary) July 2009

 

Chris Mowat is not only very professional, but also very kind and thoughtful in how he deals with people.”
Mr & Mrs Webb (Benfleet) July 2009

 

“We are very pleased with the service provided.”
Mr & Mrs Hood (Hampshire) July 2009

 

“All staff we came into contact with were very friendly and helpful.”
Mr & Mrs Hare (Basildon) July 2009

 

“We found Joanne to be a very informative and helpful person to deal with throughout the purchase of our commercial property.”
Mr Kenny (Basildon) July 2009

 

"I have been a client for the past seven years and have always been satisfied with service. I have no hesitation in recommending to others."
Mrs Taylor (Grays) June 2009

 

"Very professional in all aspects. Smartly dressed. Explained legal terms with which we are unfamiliar with. Standard is excellent."
Mr J Jones (Wickford) May 2009

 

"A very good and reassuring presence by all concerned at Palmers. Sound advice given, one left feeling all was under control."
Mrs Berry (Maldon) May 2009

 

"The whole service was very professional. Donna Smy was very easy to talk with and explained everything clearly. Her assistant (trainee) was very good. The receptionist was friendly but efficient. Well done.”
Mr & Mrs Jennings (Basildon) May 2009

 

“I will certainly use your services again.”
Mr B Pettitt (Basildon) May 2009

 

"Excellent service, caring conscientious staff, very thorough and very pleased with service"
Mr & Mrs Shelley (Witham) April 2009

 

"Very satisfied with the service given."
Miss Stocker (Basildon) April 2009

 

“We are very happy with your help over the past years, and we also enjoyed your seminar. Thank you.”
Mr & Mrs Smethurst (Benfleet) March 2009

 

“I am very pleased with the service that I received”
Mr Mason (Basildon) March 2009

 

Beryl Nicholsburg provided an excellent, efficient and friendly service. Gave excellent advice and kept things nice & simple. Very pleased with your services. Thanks!”
Mr Hart & Mrs Estrade-Hart (South Woodham Ferrers) March 2009

 

“The Solicitors I have seen have been most helpful in everything in dealing with my case.”
Bob Bonser (Basildon) March 2009

 

“If at any time in the future I needed the services of a solicitor I would not hesitate to contact you or recommend you to a friend”
Mrs Dockrell (Wickford) February 2009

 

“Thank you for all your help & guidance with the paperwork completion for a will. Your team were outstanding”
Mr Beadle & Miss Dearlsey (East Tilbury) February 2009

 

“We cannot fault the service we have received from Palmers in this house sale or in any of our other situations where Palmers have acted for us. We have used Palmers Solicitors since we first moved to SWF!”
Mr & Mrs Plumb (South Woodham Ferrers) February 2009

 

“Thank you so much for all the help that you (Carey Jacobs) have given me in dealing with my affairs, and being so kind and understanding with it all.
Angela Chappell (Dunton) February 2009

 

“Very good client care shown at all times by executive/service reception.”
Mr & Mrs Prill (Billericay) January 2009

 

“I wish to thank those involved in my case for their wisdom & professional guidance throughout my case period. I am delighted that you were recommended.”
Hecray Company Limited (Rettendon Common) January 2009

 

“I felt that the service given by Lee McClellan and Terri and indeed Palmers as a whole has been very friendly and professional, and I would certainly give recommendation.”
Mr Trevor West (Benfleet) January 2009

 

"As per usual the service from Palmers is way above the usual, hence the reason we always call you for any legal matter we have."
Mr and Mrs Cutting (Stanford-Le-Hope) January 2009

 

"May I thank Ray very, very much for your invaluable advise, support and help over this matter. It was most appreciated and you made what was a very upsetting time for me, that much easier to deal with."
Ms D Knight (Chelmsford) January 2009

 

"We recently used Palmers Law for the first time for a commercial matter. We were pleasantly surprised with the high quality of work produced, the efficiency of communication & the clear & concise manner in which complex legal issues were explained to us. We will certainly be using their services in the future."
Paul Harding, Director Hawk Freight Services Limited December 2008

 

Mr Sirrell’s representation on my behalf was excellent. He ensured that the whole matter was dealt with in the most professional manner; very impressed.”
Mr Kelly (South Woodham Ferrers) December 2008

 

“Excellent service provided thanks!”
Mr Lain (Langdon Hills) December 2008

 

“Very satisfied - plan on moving shortly and will be in touch with Palmers, SWF, as previous services were handled professionally and efficiently.”
Mrs Nathan (South Woodham Ferrers) December 2008

 

“Great service & very helpful many thanks”
Mr & Mrs Jones (Benfleet) December 2008

 

“The Service I received was excellent and I have nothing but praise for Tracey who was very calm, kind & understanding when things became rather stressful.”
Mrs Brand (Grays) December 2008

 

“Super service once again”
Withey Small Works Limited (Suffolk) December 2008

 

"You have been a great help to me over the last 6 months or so. If I ever have need of your professional services in the future I will have no hesitation in contacting you or recommending you to my family and friends."
Mrs Stephens (Bradwell on Sea) November 2008

 

“I would like to say that the details of my transaction were made very clear to me and in simple terms for me to understand and that Helen Jago made the whole process smooth and comfortable to discuss with particularly at my age.”
Mrs Healy (Westcliff) November 2008

 

“Excellent service received - Will definitely come back next time I need the services of solicitors.”
Mr Atamer (Chafford Hundred) November 2008

 

“This is the third time we have used Palmers on sales & purchases on our properties plus we arranged our wills via yourselves - we are very happy at Palmers Service levels.”
Mr & Mrs Holloway (South Woodham Ferrers) November 2008

 

Donna Smy and Kay have been absolutely fantastic throughout this whole process and I could not have wished for a better service. They have been so professional and understanding. Thank you.”
Ms Deryshire (South Woodham Ferrers) November 2008

 

“Efficiently and speedily handled as always.”
Mr Wood & Mrs Rice-Wood (Mayland) November 2008

 

“I was very satisfied with the help the solicitors gave me, they go into every detail with you I thank you for that if I need you at anytime I will let you know.”
Mr Clark (Basildon) October 2008

 

Jo Hudson was very helpful with regards to our making a will. She made what could have been a difficult task quite enjoyable.”
Mr & Mrs Welch (Basildon) October 2008

 

Mr Mowat was extremely easy to work with, taking time to explain all we needed and even suggested holding back from completing work to allow discussions with other professionals first e.g. accountants and financial planners.”
Mr & Mrs Boag (North Grays) October 2008

 

“Found staff very positive and helpful”
Mrs Boniface (Langdon Hills) October 2008

 

"Beryl Nicholsburg at South Woodham Ferrers was extremely helpful with our conveyancing during January. Beryl ensured a major issue was resolved, with many phone calls."
Mr & Mrs Doughty (Colchester) October 2008

 

"Many thanks indeed for making this delicate process so straightforward"
Mr and Mrs Norman (Romford) October 2008

 

"Excellent. Comments based on an impression of services to our firm, to individual Partners on personal matters and (perhaps most importantly) our impression of the experience of clients referred to Palmers."
Mr Richard Snoxall - Partner Rowland Hall Chartered Certified Accountants (Grays) September 2008

 

"I have dealt with many solicitors in the past and I have to congratulate Mr Mike Hunter on his excellent service and prompt replies".
Mr S Winder (Rayleigh) September 2008

 

"Having had rather bad advice when running my business in Southend I had become very sceptical. However my confidence in solicitors has now been restored."
Mr West (Benfleet) August 2008

 

"Very good service."
Mr & Mrs Walker (Basildon) August 2008

 

"Was extremely unimpressed with my last solicitor and thought most were the same, but Palmers completely changed my views. Jackie Goss was helpful, efficient and caring."
Mrs Daniels (Basildon) August 2008

 

"Very considerate and sympathetic throughout."
Mr Parsons (Benfleet) August 2008

 

"I would like to take the opportunity to thank Jackie Goss and all the staff at Palmers who have helped and assisted me."
Mr Banes (Chelmsford) August 2008

 

"Could not fault the work of Miss J Hudson."
Mr O'Brien (Basildon) August 2008

 

"I cannot find any fault with the service I received from Palmers Solicitors."
Mrs Stevens (Basildon) August 2008

 

"A thoroughly professional job from start to finish on a 'not so simple' conveyancing of offices."
Mr Hart (Kent) August 2008

 

"I have had very good results from my dealings with Palmers. I would recommend them to everybody. Also, excellent service in the Will Department."
Mrs Keeling (Basildon) July 2008

 

"I should like to thank Lee and his staff for the sympathetic and efficient handling of our business at, what for us, was a very sad time."
Mrs Sepple & Mr Lowther (Romford) July 2008

 

"As always, all work carried out in a friendly and efficient way."
Mr & Mrs King (Chelmsford) July 2008

 

Source of information

Source of information = Client Satisfaction Surveys and client letters & emails.

Permission is always sought from our clients prior to comments being published on this website.